Support
Sidekick is open source, and support happens in the open where everyone can find the answer later.
Ask a question
GitHub Discussions: how do I, is this expected, ideas.
Report a bug
GitHub Issues. Include your macOS version and what you expected. Never paste a transcript or anyone's words.
Report a security issue
security@learnwithsidekick.com, privately. Please do not open a public issue for it.
Something about a route
The community library has its own issues, or use Suggest a change on the route's page.
Before you write
- Your meetings, transcripts and notes live on your Mac. We cannot see them, so we cannot recover them either.
- Diagnostic logs from the app contain no transcript text, so they are safe to attach.
- Supporters: sign in to your Sidekick account with the email you paid with, or use the key from your receipt. Lost keys and billing are handled in Polar's customer portal, linked from your receipt.